IT Support

Help Desk
Web Based Support
IT Service Desk – Voice, Web and Email.

• Back-end help desk that makes your IT staff more effective at providing world-class support by using ITIL.

• Front-end customer service center (CSC) that focuses on the satisfaction of your end users.
  • • Provide mediums with Phone, Web and Email access for IT Support.
  • • Remote Diagnostics.
    • Active Asset Inventory.
    • LAN & Web Remote Control (no VPN needed) for Remediation.
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Federal Opportunities
SBA 8(a) Certification
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HUB Certification
Member MBE of DFW

Stepping up to the next level.....

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